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What Do People In The Community Have To Say About Physicians Neck & Back Clinics (PNBC)?

Patients

"Anyone with any back or neck pain should take advantage of this scientifically documented, new lease on a functioning body. The most important part of this therapy is Dr. Coulter's shared knowledge and positive optimism.  The staff -- expertly trained -- guides you through a serious, but well programmed, series of targeted exercises.  Their belief in the fact that thisWORKS is abundantly shared!  It is a shame that the uninformed resort to surgery."Martha

It’s been almost a year since I first started treatment with PNBC.  For the last 4 months I have been an active participant in the CORE program.  Not a day goes by that I don’t think of my condition a year ago.  Conversely, not a day goes by that I don’t feel grateful for coming to PNBC.  After numerous back surgeries, which left me weaker and prone to additional injuries, I can honestly say that PNBC has done what no one else could... I feel whole again!  THANK YOU!! Doug B.

"My pain has decreased, my strength has increased and my flexibility has increased. My only regret is that I didn’t go through this program before I had surgery. Looking back we could have saved thousands of dollars by using this treatment program. In the future, I would highly suggest sending potential surgery candidates and chronic back patients to Physicians Neck and Back Clinics before other more expensive treatments are administered." TS

"I wanted to write-in and tell you how grateful I am to you and all the therapists at the clinic. I am feeling better than I have in 40 years! The difference in my energy and capabilities is remarkable. For years, I experienced constant low-level pain. I sought help from a chiropractor, an osteopath, an orthopedic surgeon, a rheumatologist, and a physical therapist. But I still could not lift a heavy bag of groceries, pull down the window sash, or carry a suitcase. I stopped mowing the grass and shoveling snow. When gardening, I filled the watering can only half full, and hired someone to do all of the lifting of mulch and compost. Even with all these precautions, I was still in pain. Now I carry two bags of groceries at a time, can travel by myself again, garden, and I can shovel snow with no problems. A few months after completing your program, we moved to a three-story house. Not only did I carry heavy boxes, but also I was able to lift large pieces of furniture and heavy book boxes up three flights of stairs without a single problem with my back. There is no way I can thank you enough. I feel as though I've been given my life back!" Paula D.

"I'd like to thank you and your staff for putting together a program to rehabilitate my back. When I came to you I was scheduled for surgery within the next few days. That was 12 weeks ago and I am now totally pain-free, able to lift anything that I need to at work, and basically spend very little time thinking about my back. " Thank you. Mark H.

"My experience with Physicians Neck & Back Clinics was truly exceptional for me. My back strength is virtually doubled, I no longer get any pain radiating down my right leg, and I really feel significantly better. I believe your program is outstanding. Besides being impressed by the program in general, I was particularly happy with the number of highly trained physical therapists on staff. I have rarely written such a letter in the past, but felt compelled to because of how delighted I have been with the experience." Frederick W.

"Over the past few years I have received treatment for my low back injury, and spent countless hours with numerous procedures and therapies. Overall some have provided limited relief and some increased the pain symptoms. After treatment at Physicians Neck & Back Clinics, my pain has decreased, my strength has increased and my flexibility has increased. My only regret is that I didn't go through this program before I had surgery. I could have saved thousands of dollars by using this treatment program. Thanks for your help!" Keith S.

"When I came into see you last January, I was depressed, in pain, and really felt that I had lost so much of what I enjoyed in life. Having been to many physicians, I felt discouraged. I just couldn't believe that I would have the kind of pain I was living with on a daily basis. My previous physician had told me that I should rest and avoid lifting or exercise. He also told me I had fibromyalgia. It was so fortunate that I walked into your clinic! I really can't thank you and your staff enough for all the help. It's been over a month since I was discharged from your program, and I'm doing quite well. I feel that I have been given a new chance to be a vibrant and healthy person again, and I'm so grateful." Marilyn W.

" I would just like to give you and the staff at PNBC my personal thanks for giving me my life back. I haven’t had any severe flare ups in my back in quite some time and have pretty much been able to lead a normal life again. All and all I am feeling as good as I have felt since my injury and it is nice not worrying about every move I make causing me to drop to the floor." BF

"I cannot get over my improvement. I was bent over and crooked. I couldn't play golf and had a lot of pain. Now I have no pain. I played golf 8 out of 9 days and feel great. Thank you." ML

"I can’t think of one thing to improve. I have and will continue to refer people to your clinic. After 2 years of constant discomfort, I am so grateful for the relief and strength I have obtained." RH

"Thanks for the extra help and attention! You were all great and made my recovery possible". CN

"From the very start I felt a comfort being surrounded with such a caring group of people. You have quite a special family at PNBC of Roseville! I would refer anyone to your clinic with chronic pain. Thank you for your patience and time spent on me!" MR

"Thank you again for putting me through your program for my back. I do feel much better and am able to do a lot of activities with little or no discomfort compared to before the program. I’m a little miffed, frankly, that my orthopedic surgeon did not suggest your program and refer me to you earlier." CH

"I want to thank you for the guidance/help you have given me the past few weeks. Your rehab program is the BEST! How fortunate for me that I was steered in your direction. I’d highly recommend your program to anyone. I truly respected your expertise, knowledge, and skills. Your professionalism and kind, caring demeanor with all patients was always evident. I’m glad to be done, but I’ll miss seeing all of you." MW

"I expect to always have pain at fluctuating levels but the percentage of time I experience pain has significantly decreased and the decrease in leg pain, tingling and numbness has been dramatic. I am very appreciative of these results. Your staff is excellent." LZ

"The relief I’ve gotten from your rehab program has been phenomenal! Hopefully, with the follow-up exercise program, I will have very little/no further back pain. I would highly recommend your rehab program to any friend experiencing back/neck pain. The “top-notch” physicians/staff at your facility made each visit enjoyable and worthwhile. Thanks for all your help!" MW

"Thank you for the excellent care and concern you showed me. I added a yoga class twice weekly to my workouts. I’m using the Roman Chair and am so grateful for the improvement in my back." JM

"When I began your program my back was extremely weak and my overall physical condition was very poor. Without the encouragement of you and your staff I would never have been able to make the progress I did. I can’t thank you enough. I will be sure to refer anyone I meet who suffers from chronic back or neck pain to your program. I wish someone had done that for me twelve years ago when my problems began. It would’ve saved me a great deal of misery and money. " PK

"This has been the best program for back pain rehab that I have participated in. The program is motivating and educational. I feel that for the first time in my life I have control over managing my back pain! I am so grateful to the doctors and excellent staff at this clinic! I will recommend the program to my primary clinic and co-workers! Thanks for making such a positive improvement in my quality of life!" JS

Physicians

"The Physicians Neck & Back program enables medical providers to send their patients to a facility that empowers patients rather than making them dependent on passive modalities. I have sent hundreds of patients to this facility in my role as an occupational and family practice physician with outstanding results in terms of functional improvement. In many cases I have received profound thanks from patients for saving them from having to undergo surgery. The physician and therapy staff are so encouraging. They motivate patients to take control of their back or neck problem by teaching them and helping them understand the dynamics of back problems. PNBC, please keep up the great work you do!" Dan J., Occupational Physician

"I have used PNBC as my exclusive referral source for non-surgical chronic back and neck pain for over 10 years. My patients obtain best-of-practice care with great service and longstanding improvement. They become independent." Dennis O., Family Practice Physician

"In my experience the best method to rapidly return a patient to previous work capacity is to aggressively pursue a reconditioning program such as Physicians Neck & Back Clinic. In my experience they have an 80+ percent return to work rate." Paul H., Orthopedic Surgeon

"The Physicians Neck & Back Clinics has, in our opinion, achieved a program of incomparable value…….we honestly cannot highly enough recommend this program as they have accomplished superb results in patients with both lumbar and cervical spondylitic changes." NH, Neurosurgeon

"I have found Physicians Neck & Back Clinic to be extremely helpful in the care and management of musculoskeletal diseases in the neck and low back. They have an aggressive philosophy of restoring people back to functional levels. I have nothing but the highest regard for their professional and ethical conduct as medical providers." John D., Orthopedic Surgeon

Chiropractors

"Just a note to let you know how happy Mr. _________was with his care and treatment at PNBC. I examined him today regarding the injuries he sustained in a November 2000 MVA. I have dismissed him from active care with excellent results. Thank you for your participation in his care and recovery." James B., DC, FACO.

Rehabilitation Professionals

"I sincerely appreciate the excellent work performed by your staff with the clients I have referred over the years. The program stresses the importance of getting better to feel better. The patients believe this when they see their progress demonstrated to them and find this encouraging. Too much focus elsewhere stresses passive treatment - drugs, and injections - leaving patients feeling helpless and out of control. By actively participating in a PNBC program, patients sense they have control over their recovery, start getting better and eventually start feeling better as a result. This confidence results in a positive outcome where the patient is more likely to have a successful return to work." Dave H., MS, CDMS, CRC, QRC. Corvel Corporation

"As a practitioner of workers' compensation and long-term disability rehabilitation for over 20 years, I have had dozens of client's complete the program at the Physicians Neck & Back Clinic. Without question it has helped facilitate the recovery of many of these clients. PNBC has become my preferred choice for clients with neck and/or back problems. It is truly an excellent, conservative care option that produces results." Dean W., QRC

"In my 20 years working as a QRC, I have found the Physicians Neck & Back Clinics offers the best kind of treatment for my clients' neck and back injuries. It is not invasive. It enlists the efforts of the client. It provides education for ongoing back health and strength. It reduces pain and allows the patients to be more active. It frequently helps the patient to avoid expensive and unsuccessful injections and surgeries. AND, it is tremendously cost effective!" Sonjie J., QRC, CRC CCM, Dept. Of Employee Relations Minnesota

"I have seen many people treated with conservative therapy (e.g., Williams exercises, walking programs, heat, cold, ultrasound, traction, conditioning, etc.) who have failed to show significant improvement in their physical status (endurance, capabilities, pain levels). Fortunately, I have become familiar with another approach to theses problems - physical rehabilitation utilizing specialized equipment at PNBC. Almost without exception, the many people involved in this type of program have shown significant improvement in any or all of the following areas: increased strength, decreased pain, increased flexibility, improved functional abilities. A majority of these people had tried all other aspects of conservative treatment and showed little or no response to the treatment." Gwen H., RN, QRC, Diversified Consultants, Inc.

Third Party Payors and Risk Management Companies

"The PNBC physician reports of clinical findings, evaluations and recommendations are thorough and concise. Patient compliance and effort in the program is well documented and communicated. Objective data gives the patient immediate feedback on progress that reinforces their participation in the program. I have seen outstanding results in patients who were told there was nothing more available to help them recover from their injury. Health cannot be given to anyone, it demands active participation and the PNBC program teaches that." Voni G., RTW Risk Management

"The feedback from our patients and our payors on the service excellence and clinical outcomes of this program have been very positive." Sue W., District Director, Allina

"I wish this had been the first step rather than the last step in my treatment program." Scott G., Kemper Insurance, (quoting a client)

"It's been over six months since I graduated from your program and I'm feeling great. It is too bad it took over a year to learn of your clinic. You need to market yourself more to the orthopedic clinics---not many are aware of what you have to offer. As a claims rep I wish that you'd open more clinics. I see so many people everyday that could benefit from a program like yours but, unfortunately, there are none in their area. People suffering from back injuries usually end up floundering in a sea of doctors, therapists, and chiropractors without lasting relief." Shirley G., Claims Representative, State Farm Insurance